Are you having trouble with Google error message (while retrieving information from server [DF-DFERH-01])? Don’t Worry anymore! We are here to help you out to solve the problem! It usually occurred when trying to update or download applications on Android operating system and it’s occurred due to data corruption. Now We are going to share how to get rid of the error message [DF-DFERH-01]. Please follow the instruction below to resolve the issues! Hope everyone solves the issues through this methods.

The error DF-DFERH-01 is a bit different. Usually, it appears while opening Play Store or going to any page in the store. The detailed error message is “Error retrieving information from server.

• Post is disrespectful, about third party products or contains unrelated content or personal information. Abuse Post contains harassment, hate speech, impersonation, nudity; malicious, illegal, sexually explicit or commercial content.
• The error DF-DFERH-01 appears in the Google Play Store upon launching it or while browsing certain pages. It appears with an error message stating that there was an error while retrieving information from the server and shows the error code DF-DFERH-01. When it appears, it will not allow you to download certain apps and games.
• If you are not an admin and cannot ask the admins to re-enable Play Store, your only option is to add a personal Google account to your phone, and switch to that account in the Play Store as described here.
• If you have used the Android OS regularly, you may have come across errors like DF-DFERH-01 when accessing the google play store. Like many other issues.

01. First Method – Clear all cache and data

01. Go to ”Settings” -> “Applications” -> “Manage Applications” and select “All”

02. Go to “Google Play Services Framework” and select “Clear Data” & Clear Cache to remove all the data.

03. Go to “Google Play Store” and Select “Clear Data” & Cache to remove all the data regarding Google Play Store.

04. If the first method is not working, Please follow the second method below.

02. Second Method – Remove and Add Your Google Play Store Account.

01. Go to “Settings” -> “Accounts” -> “Google” -> Select “Your Account”

02. Go to “Menu” and Select “Remove Account”, and then “Add Your Account”.

Google Play Store Error Retrieving Information From Server Df-charta-01

03. Now “Restart” your mobile device and try to perform update or download.

Play Store Error Retrieving Information From Server Df-charta-01

04. Good Job !